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Top Frequently Asked Questions



What are your customer support hours?

Our support team is located in the United States with official hours weekdays (Monday-Friday) from 8am to 5pm Eastern Standard Time.

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How can I pay for my order?

For your convenience we offer both Credit Card and Paypal. No matter which way you decide to go, it is always simple and secure!

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Where is my order confirmation email?

If you have not received an order confirmation email or a response to a support request within 24 hours, please check your junk and other mail filters to ensure that you can receive email from the following addresses:

  • support at brimllc.com
  • notifications-support at brimllc.com

 

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We look forward to serving you and to continuing to deliver the best Magento extensions to our customers worldwide!

The Brim team